Frame It Easy Reviews

At a recent museum visit, the spouse was admiring a painting. I decided we needed to spruce up our home, so I ordered a print online. The first print was cheap and awful. I returned it. Lesson learned. I bought a higher quality print from a museum online store. Then what to do? I thought I could just cut the white border and get it into a 24 x 30" frame -- the largest size that isn't super expensive. The frame came broken and I returned it, but I took this as a sign. I needed to respect the art and get it framed right. I wanted matts but that would bring the size up to custom made. I have a few framed prints in my home, none bought recently. I remembered that it was expensive. I didn't remember HOW expensive. In 2023, what I wanted, a decent metal frame, 2 matts, a clear screen, estimates were over $500! And that was before the upselling! It was impossible. So when it seemed like Frame It Easy could give me I what I wanted for $168 including shipping that seemed like a deal.

The frame came with everything I ordered and needed, except maybe the hammer to nail the hook in the wall. They did include soft bumpers for the wall which I thought was a nice touch. Was it tricky? Not really, and there are helpful videos. I don't think I was quite prepared for how hard it is to keep dust and pet airs out of the screen, so my "pro-tip" would be (1) vacuum first and (2) there's a reason the framer in the video is wearing gloves.

Does it look as good as what the professionals would do? Possibly not, but the difference isn't very big. It's like putting together Ikea furniture. It allows ordinary people who might not have a lot to spend to have nice things if they can do a little bit of the work. Not a bad trade-off!

In my case I knew what I wanted and had already priced it out. I'd recommend you do a little research first as well, but you could probably start with the videos as they explain a lot. I'm happy I made this decision, saved money, got the frame and matting I wanted, AND had the satisfaction of feeling like I did it myself.

Site is well done and straight forward to create a custom frame. Shipping time, quality and accuracy was excellent. Price was a good value.

I reported the broken frame immediately. I was EXTREMELY disappointed as I needed the framed picture up and displayed in advance of a holiday weekend with visitors (Mardi Gras). It took them TWO days to reply. And they said they were unable to quickly ship me a replacement. I assumed, of course, that even tho my replacement wasn't coming Fed-Ex (nor would my visitors see it), it was at least coming by mule. But NO... They said they were waiting on me to "approve" the slower process. Over a week, and the replacement still hadn't left their facility. STAY AWAY! Other, much better, faster, and CHEAPER frame companies are here on the Web. I know, I have a perfectly fine frame that shipped via a competitor in one day for half of what I spent with Frame It Easy.

Beautiful frame and mat with prepared and delivered to my exact specifications. Much better pricing than places like Michael's. Assembly instructions were very easy to follow.

Phenomenal customer service.Very quick responses back. Did exactly what I desired and strongly recommend!

I scoured the internet looking for a place to get a frame for a certificate. I stumbled across this company and decided to give them a try. The ordering was quick and I recieved my frame in a week. Their selection is MORE than adequate. I plan on purchasing all my future frames from this company. Oh and by the way, the packaging is phenominal!
Kuddos to this company!

I needed to cancel (logistical issue on my end) and it was extremely convenient for me. Hard to find convenience with cancellations sometimes.

It was easy and the website let's you choose a lot of details. You can have your image printed and added by them, or just have a frame made. The price was good. It was fast and expertly packaged to ship. The final product is beautiful! Never going to a chain craft store for framing again.

I've ordered from here 3 times. The last time, the shipping took 1 day longer than stated but that is literally the 1 thing I can think of to complain about.
Being able to support a business in the USA and ordering frames to a custom size is amazing. And the way they package the frames is unbeatable in my opinion.
I will keep coming back to this company for my art business 100%
Also their customer service is great to work with even though they are only Mon-Fri and good on the company for giving employees the weekend off.

$40 mistake.

Frames arrives incorrectly sized, with a poorly cut mat and made out of cheap pressboard. It made remade frames at Michael's look high quality, plus they're cheaper, and they'll actually cut the mat properly.

I went back and forth with a passive aggressive customer service and finally had to mail back two awful frames on my own dime to the tune of $40.

Friendly customer service and the frame color was accurate. That said, I would not order from them again. Their website gives specific details on how to measure, so I did, twice. Even on the inside of the frame they printed the actual measurement I requested. The problem, the frame they sent is a quarter inch larger. Why let me measure to 1/16 of an inch for a custom order then mess it up. The website says there will be 1/4" overlap and I accounted for this. It does not say that 1/4" will be added to your measurements. In addition, even a small (less than 7x9) frame came with wire for hanging. The wire was frayed and there is no way I would give that to an older person or child. I had to remove it. There is also no 'traditional' frame stand on the back to allow the photo to sit on a table. What the frame does come with are several cleaning cloths and a hanger/nail which I don't need or want. Just the frame, cut to my measurements, for a fair price. I have pictures to support the initial 3-star review. Minus one additional star for filtering feedback on their site, making it harder for customers to make an informed decision on their products.

Frame was rushed. They called me an idiot because they provide a warning that the corners are sharp. Poor quality as I have a similar frame from elsewhere that has finished ends. Beware if you need to mount this low where children can touch it. Instead of asking for pictures of the shoddy work, they told me about the warning they included..... No sympathy from them!

Frame ends where they cut it were unfinished and had metal shavings in the rails. They told me that is OK and they even provide a warning about their horrible cuts. Frame also has sharp corners and edges when put together properly. I have another custom metal frame from elsewhere that is smooth as silk when taken apart. It is really bad when they have horrible customer service to match their unqualified floor workers.

Absolutely beautiful! Superb quality, fast shipping and packaging with second to none! Customer service was also phenomenal! I will never buy a frame anywhere else

I used frame it easy to frame a large print I have. Between the cost of the print and the frame it was a fraction of the price I would've paid for art like this from a decor website. I like frame it easy compared to other custom frame sites because they let me choose exact measurements down to 1/16 of and inch between inches. Other sites I found only let you do an even inch, nothing in between. The product itself is high quality and comes with everything you need to hang it. It was also packaged well. I highly recommend this site.